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Squash Stars - Parent Support

Everything parents need to know about the Squash Stars programme

  • What is Squash Stars and how do I get involved?
  • How much does the programme cost?
  • How do I book onto Squash Stars and register my child?
  • How do I find a Squash Stars session?
  • How do I update my account information?
  • How do I edit my child's information?
  • How to cancel my child's Squash Stars booking?
  • There are no Squash Stars sessions happening where we live?
  • Can children with additional needs take part in Squash Stars?
  • If my child has taken part in Squash Stars before can they take part again?
  • My child is already attending a squash club and receiving coaching - can they still take part?
  • Do I need a ClubSpark account to book my child onto a programme?
  • Can I transfer my booking?
  • What happens if the club cancels the course?
  • What happens if my child misses a session?
  • Can my child join half way through a programme and what happens if my child doesn’t receive a full programme?
  • I have not received a booking confirmation, or confirmation of my payment being taken?
  • How can I contact the club my child is attending?
  • Can I make changes to my child’s kit order or return it for an exchange if it's not suitable?
  • I have received the wrong t-shirt size in my order?
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